Claudia Lee Healy
Vice President, Global Talent Acquisition & Development, HR Operations & Administration - Verizon Communications
Claudia Lee Healy is Vice President – Global Talent Acquisition & Development, HR Operations & Administration at Verizon Communications. This is a role she has held since January 2012. In this role, she is responsible for working closely with the Executive Team to design and manage talent acquisition and development strategy and translate business objectives into programs and solutions that support the enterprise. Healy also leads the Center of Excellence for Human Resources shared services supporting the full employee lifecycle administration from hire to retire including – new hire administration , pre-employment screening, tuition assistance, relocation, immigration, unemployment administration, employee referral program administration among other processes.
Prior to her current role she was VP – HR Business Partner – Verizon Services & Verizon Communications Corporate Staff functions. In this role, she was responsible for managing a team of HR professionals around the globe who focused on proactively providing advice and consulting services to line business executives on the planning, application and management of human capital required to deliver the business unit strategy and operational performance.
Healy joined Verizon in 1997 in the Learning/Workforce Development Function in human resources and later held a variety of positions of increasing responsibility and authority with the company’s Wireless division including Executive Director level positions. As Executive Director, south area HR Field Operations, Healy had responsibility for a field organization of 10,000 employees including staffing, employee relations, compensation, performance management, learning and development and culture/employee engagement. In 2002 Healy was appointed VZW Director of Sales Compensation and in 2003 the Executive Director of Sales Compensation & Broadbase Compensation reporting directly to the SVP of HR for Verizon Wireless. This included responsibility for the design, implementation, and administration of the business unit’s merit pay plan, short term incentive plan, sales commission plan, employee recognition program and oversight and governance of the area and corporate quota review boards of the wireless business unit. With the Verizon acquisition of MCI in 2006 Healy was appointed to the position of Executive Director HR – employee and labor relations, culture, communications and the Head of the unit’s Office of Diversity and Inclusion. In 2009 Healy was appointed VP HR – Business Partner for Verizon Business and Verizon Services Organization, a role she held up to her current position. In this role, Healy supported an enterprise wide client group of 40,000+ including the Corporate staff functions, Verizon Services Organization, the Latin America region and the company’s IT operations of 6,000+ employees based in Asia Pacific.
A native of New Jersey, she holds a bachelor’s degree in Business Management and a master’s degree of business with a minor in Human Resources both from Fairleigh Dickinson University – Madison Campus. Healy became a member of the Seton Hall Leadership Development Program – Executive Advisory Council for the Stillman School of Business in 2011, became a member of the Hackett Leadership Advisory Council in 2012, joined the Corporate Executive Board’s Talent Management Customer Advisory Board in 2013, and was selected by Fairleigh Dickinson University’s Silberman College of Business to their Top “50” Under “50” in 2015. Healy lives in New Jersey with her husband, Chance, and is a working mother of four.